Refund Policy

Request a review

Contact support@tattoopreviewai.com with the account email and order reference. Do not send full card details.

Refund eligibility

• Duplicate charges are refundable after verification.
• A purchase is refundable when paid credits were not delivered after Stripe confirmed payment and support cannot restore them.
• A confirmed service failure is refundable when it prevented use of a paid feature and the related credits or value were not restored.
• Unused, unexpired one-time credits are eligible for refund when requested within 14 days of purchase, subject to applicable law.
• Any refund required by applicable consumer law will be provided.

Non-refundable use and timing

Used or expired credits are not refundable merely because an AI result did not match a preference; generation is a variable planning service and professional artist review is always required. Approved refunds are returned to the original payment method through Stripe and revoke the corresponding credits or benefits. Bank and payment-method processing times vary after a refund is submitted.

Annual Pro refunds

A full annual Pro refund is eligible within 14 days only when the current monthly credit release is unused. After 14 days, only unstarted future monthly periods may be eligible at the annual equivalent of $20 USD per month; the started month and any used credits are not refundable except where required by law.

Manage or cancel a subscription

After a paid subscription purchase, sign in and open Dashboard to manage billing or cancel through Stripe's secure customer portal. Cancellation stops the next renewal and does not automatically refund the current paid period. Access continues through the paid period unless applicable law or an approved refund requires otherwise.

No tattoo-result guarantee

TattooPreview AI does not guarantee that an output will become a final tattoo design. Professional artist review is always required.